As the time on my
Disney International Exchange Program is coming to an end, we find ourselves going to our last
Florida State University Intercultural Communications class already. Our final assignment for the class is to write a report about our overall internship experience here at Walt Disney World...
For your reading pleasure I have posted it here, although I've made some alterations due to confidentiality of my other cast members :)
My goals for this experience were
to gain as many intercultural friends as possible, and to make some business
contacts if I could. I have already cemented a plethora of friendships with
people from Japan, China, South Korea, New Zealand, Turkey, Africa (and of
course America.) I have become very close friends with many of my managers/coordinators at
work who support me and want me to come back.
I have made many friends who want a partnership in
my dream business-goal of starting my own theatre company one day. Many of
these friends want to visit me in Canada and a few of my roommates are already
planning we should all visit each other in a few years.

I have successfully
learned most common phrases in Cantonese, some Mandarin and a small bit of
Korean. I have learned so much about
Chinese, Japanese and Korean culture, lifestyle and cooking. Many of my friends
are planning for me to visit them for my 25
th birthday in a few
years.
Through all of these experiences I have
learned more about my own communication and leadership skills and that I do
love the concept of international communication and relations. I feel like I have
grown to become a very easily approachable person and friend and a respectable
hard worker.
My main goal was to better myself
by learning all and everything I could from this opportunity and I feel like
during these past 6 months I have done that with no regrets.
I learned that I am completely in
love with business; I have always loved the Walt Disney Company not only for
its entertainment but for its business as well. Working here has given me a
behind the scenes chance to fall in love with both of these sides of Disney. It
has also rekindled my love for theatre and performance in general as it has
taken a hiatus in my life due to other pressing matters.
I learned that I am a very
responsible person, always being the one to fall back for other enjoyment or
experiences and being the one to always think of the realistic outcomes and
taking precautions.

One of the things that surprised me
about the Walt Disney Company is its involvement in social responsibility. They
are highly involved with children and the environment.
Through taking these
classes (and the research provided) I have learned what a great company Disney
is behind the scenes rather than on it as well. They care so much about the environment
and the future health of our children and supporting local economies as well as
safety and diversity.
3 Recommendations for the future of the Disney ICP Program...
1 - My first recommendation would be
to first and foremost renovate the Vista Way complex.
"This complex has the cheapest rent out of the 4 for a reason I have now learned." The maintenance & cleaning
staff should be more precautious in making sure that these rooms/apartments are
fit for human living. Everyone world-wide knows that Disney makes enough money
that they cannot complain it would be a waste to set up these remodels or fixes
every other few years or so.
2 - My second recommendation is that
you should not have to fill out your DORMS roommate paperwork before a week
before you come to Disney on your ICP program, many of my friends and I would’ve
been better off to live together because they are more cleanly and
understanding of my nut allergy than some of the roommates I had on this program. Many
of my fellow program students have been stressed out or upset with their
living situations. And the only solution Disney gives is to either be relocated
after your 21
st birthday (because there are wellness and non-wellness 'alcohol-friendly' apartments,) or if you have a medical condition your roommates are not complying
with.
If any students
wish to move it should be their choice – it’s not like Disney would have to
give a service because when students do get relocated they have to carry and
move their own belongings. Most would be willing to pay a fee if just to be
able to move once through their program.
3 - My third recommendation would be
to monitor their bus companies more closely in order to keep the confusion and frustration
to a low. Transtar has given many students problems and through my 6 months I have
grown tired of talking about, dealing with and experiencing this frustration.
(Don't worry future CP's Disney has already stated that they are getting their own private Disney Transportation for future years... lucky!)
Advice for any future ICP students...
I would tell any student wishing to take this opportunity to go for it – take every chance that comes to you. Meet anyone and everyone. Take the time to learn from other people about their countries and culture because they may invite you to visit one day. Become friends with your managers and they will support the choices you make and help you go further. Be accepting to the diversity and culture that Disney has to offer.
Go to parties and experience new things BUT always remember who you are and the precaution needed when in a different country. Never forget the values and morals that are dear to you and don’t get caught up in changing just because you’re “on vacation” or think that these 6 months are your fresh start.
Take advantage of the discounts and free passes – take pictures, meet characters, go to events and make the guests always feel as welcome as possible. Treat your fellow cast with as much respect as you do your own family (even if they may not deserve it at the time.) Never stop smiling because even if it isn’t said all the time, people do take notice. Always ask for extra tasks and to help out whenever you can – people appreciate it more than you know.
Be professional to everyone you meet because many Disney managers and “big-wigs” dress like regular cast members so you never know who you just helped pargo to the cafeteria or open the door for. Always be thankful for the road that took you here and the road that’s before you.